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NETFLIX - SERIOUS VIOLATION OF GDPR
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NETFLIX - SERIOUS VIOLATION OF GDPR

This is a company that everyone probably knows about worldwide.

I have been a customer for many years, but will never be again.
The reason is that with my fiber network from Altibox I have "free" access to Netflix, by choosing from the points I have.

I therefore ended my many years of subscription to Netflix, and chose this "free" with points from Altibox.
When I later opted out of Netflix and chose another instead, my bank account was automatically debited by Netflix..!

I sent a complaint to Altibox where I demanded my money back and that THEY should arrange this, which they reluctantly agreed to - they claimed that this was my responsibility..!

I got the money refunded, but the same thing happened again later - my bank account was debited once again, and I repeated the claim to Altibox, whereupon they said that this was the last time they would arrange a refund.

When I go to My Page at Netflix, I see that the card details still exist, even though I am no longer a customer.
Worse - I cannot DELETE them, and there is no way to contact Netflix.

This is a serious breach of GDPR and should have been reported to the European Data Protection Supervisor (EDPS), but I don't trust them to do their job, as with everything else these days.
Both Netflix and Altibox violate GDPR in this case.

I have made countless complaints to public authorities over the past few years, but have never been heard, while in previous years I won all of them.
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[-] The following 2 users Like Chello's post:
  • blacky5599 (01-29-2026), welsh wizard (01-29-2026)
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NETFLIX - SERIOUS VIOLATION OF GDPR - by Chello - 01-28-2026, 11:32 PM



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